COVID-19: Situation Report, Administrative Challenges, and What Psychologists can do to Help the Crisis

Betshy Paola Sanchez Marrugo

UK-specific numbers

As of 10 April 2020:




Worldometers (2020)

Are the numbers to be trusted?

There is a certain ‘mystery’ with the numbers. For instance, the GOV.UK’s (2020a) dashboard has not been updating the recovery section of its spreadsheet since the 22nd March. This has led to much confusion, and many people are suspicious of the numbers being provided. For instance, the media (Merrick, 2020) announced that health secretary Matt Hancock tested positive for coronavirus on the 27th March, 2020. Then on the 2nd April, 2020 he was back to work (Matt Hancock gives first coronavirus briefing since coming out of isolation, 2020) and was looking healthy. Nevertheless, the historic record spreadsheet did not register his recovery, indicating that maybe only those admitted to hospital are being registered in the records.

Another odd discrepancy is the fact that even though Worldometers (2020) updated for the first time this month the number of recovered patients yesterday to 344, the historic record document mentioned above- which is available on the GOV.UK’s (2020a) dashboard- continues to show 135 as the number of recoveries. This is worrisome as it gives an impression of misinformation and it elicits uncertainty. No wonder many people are having a gut feeling of ‘deception’ at the hands of the GOV.

What is the government’s plan?

As of the date of this writing, the GOV.UK’s (2020b) coronavirus action plan is full of misinformation and inaccuracies. I wrote to the Department of Health & Social Care (GOV.UK, 2020c) on the 1st April in order to communicate my concerns in regards to their published document and to request more frequent reviews of it. Nevertheless, nothing has been done about it, and the file continues to create feelings of confusion and uncertainty. Here you can download the analysis I conducted. You will be able to understand the discrepancies better after reading it.

What is the WHO saying?

I attended the World Health Organization’s (2020) press briefing yesterday (10th April). Dr. Tedros Adhanom Ghebreyesus, Director-General stated: “When health workers are at risk, we are all at risk”. There were many important calls to action, such as ensuring that medical staff are able to have adequate rest periods instead of long, exploitative shifts; the development of an immune response; and the clarification of the severity of the disease. For instance, so far we have heard about patients who are in mild, and critical conditions. It was mentioned in the conference that an explanation of the moderate condition would be helpful, as there are confirmed cases of pneumonia which have not required hospitalization.

Another important point discussed was that the death of health workers has become a ‘tragic’ stimulus to action. The health environment was spoken about as a double-edged sword. It was also raised that personal protective equipment (PPE) is therefore a must have in hospitals in order to reduce the exposure of health workers to infectious hazards. This reminds us of the importance of staying at home and protecting the NHS. Furthermore, it was also suggested that psychosocial support for front-line and health workers should be made readily available, and reasonable adjustments should also be made by administrative staff in order to prevent doctors and nurses from developing fatigue as a result of extremely long shifts.

What can psychologists do to help the coronavirus crisis?

The coronavirus (COVID-2019) impacts on different people in different ways. Psychologically speaking, this requires an ongoing decision-making process based on the likelihood of catching the virus, and the perceived severity of the consequences.

“The barriers component may comprise both physical limitations on performing a behaviour (e.g. expense) and psychological costs associated with its performance (e.g. distress)”.

Abraham and Sheeran (1996, p. 33)

The outbreak is by all means a stress-generative situation. Exploring the psychopathology of the coronavirus pandemic, such as the negative and positive symptoms it causes (e.g. confusion, neurosis, and psychosis) would help both, professionals and students to feel more efficient in their preparedness for what is to come next. For example, the concept of normal distribution and the curve as illustrated by The Visual and Data Journalism Team (2020) would help people understand what is meant by “the peak” of the outbreak that so many sources are expecting and talking about.

Psychologists are also encouraged to help people understand the serious challenge at hand, and the levels of vulnerability in individual differences. Moreover, it would also be helpful to stimulate the GOV so they respond quicker without the need for the tragic stimulus of death explained above. Furthermore, exploring the cycle of panic and neglect that manifests as response to the threat would help soothe emotionally vulnerable human beings. Advice about how to strengthen the system is welcome. When it comes to forensic psychologists, it would be useful to elucidate how data formulates policy, and why it is important to have accurate data in order to prevent confusion at subnational levels, including criminal justice settings.

How can I check the coronavirus numbers for myself?

There are two ways you can check the coronavirus statistics. For global numbers go to

For UK-specific numbers:

  1. Go to the GOV.UK’s (2020a) Dashboard.
  2. Click on the ‘About’ tab at the bottom of the page.
  3. Click on the ‘Access historic data from the dashboard (xlsx)’ link.
  4. Save the file on your device.
  5. Open the file with a spreadsheet software such as Google Sheets (n.d.), Microsoft Office Excel (n.d.), or LibreOffice Calc (n.d.).

Please note that GOV staff have neglected the recovery section in the official spreadsheet since 22nd March, 2020. If you are concerned about the numbers, please contact the Department of Health & Social Care on and explain to them your concerns.


Abraham, C. and Sheeran, P. (1996) ‘The health belief model’, in Conner, M. and Norman, P. (eds) Predicting Health Behaviour, Buckingham, Open University Press, pp. 23-61.

Google (n.d.) ‘Google Sheets’ [Online]. Available at (Accessed 11 April 2020).

GOV.UK (2020a) ‘Total UK COVID-19 cases’, 4th April [Online]. Available at (Accessed 11 April 2020).

GOV.UK (2020b) ‘Coronavirus action plan: a guide to what you can expect across the UK’, 3 March [Online]. Available at (Accessed 11 April 2020).

GOV.UK (2020c) ‘Department of Health & Social Care’ [Online]. Available at (Accessed 11 April 2020).

LibreOffice (n.d.) ‘Calc’ [Online]. Available at (Accessed 11 April 2020).

Matt Hancock gives first coronavirus briefing since coming out of isolation (2020), Youtube video, added by The Sun [Online]. Available at (Accessed 10 April 2020).

Merrick, R. (2020) ‘Coronavirus: Health secretary Matt Hancock tests positive’, The Independent, 27 March [Online]. Available at (Accessed 10 April 2020).

Microsoft (n.d.) ‘Office Excel’ [Online]. Available at (Accessed 11 April 2020).

The Visual and Data Journalism Team (2020) ‘Coronavirus pandemic: tracking the global outbreak’, BBC News, 10 April [Online]. Available at (Accessed 11 April 2020).

World Health Organization (2020) ‘Coronavirus Disease (COVID-2019) press briefings’ [Online]. Available at (Accessed 10 April 2020).

World Health Organization (n.d.) ‘Biography of Dr. Tedros Adhanom Ghebreyesus, Director-General’ [Online]. Available at (Accessed 11 April 2020).

Worldometers (2020) ‘COVID-19 coronavirus pandemic’ [Online]. Available at (Accessed 11 April 2020).

Published by Betshy Paola Sanchez Marrugo

Student, artist, and scientist.

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